• Eva Monet Customer Success Manager

    Eva Monet

    Customer Success Manager

    " At Viralboost we strive for a 100% customer satisfaction rate. Below we have answered our frequently asked questions, in case you have a different question feel free to contact us through the Livechat or email "

🗒 Order

How long does it take to receive the account that I’ve purchased?

This fully depends on your method of payment and the number of confirmations needed. On average, this is around 5 minutes (ETH/BSC)

How will the account credentials be delivered?

Depending on the listed attributes (see product details of the account you wish to order) you will receive:

username:password in addition to that we can also deliver cookie(s) and email:password associated with the account. The above details are delivered to your email address

Do you also buy Reddit Accounts?

No, we don't buy Reddit accounts. All accounts that we sell are created by ourselves to maintain the quality

🛡 Account security

Will I be the only one with access to the account?

Yes, After purchase you will be the only owner after the account. Viralboost will remove the account from the database after purchase

How can I increase the security of my account?

We recommend you set up 2FA on your account, you can add 2FA in the following way:

1. Click on your username in the top right of your screen.

2. Select User Settings and click on the Privacy & Security tab. 

3. Under Advanced Security, you’ll see the Use two-factor authentication control. To enable it, click the toggle to on.

4. Next, enter your password and click Confirm. 

5. Follow the step-by-step instructions to set up your authentication and don’t forget to save your backup codes. 

6. After setup, you may be asked to log out and log back in to your account. Moving forward, you’ll need to enter a 6-digit code from your authenticator app every time you log in to Reddit.

Can I change my password after receiving the account?

Changing your password directly after login may cause a ban, Reddit will flag it as suspicious because the IP you use was not associated with the account before. Before changing your IP we suggest you “warm-up” the account first or use 2FA to protect your account.

💶 Payment

What payment methods do you accept?

We currently support Credicard and Crypto payments!

👤Account details

Can I see the usernames of the accounts before buying any?

Due to security concerns, we are unable to provide you with the full name of the account. But we can give you a partial name or format of the account you like to buy before ordering. Contact us via Livechat to arrange this

Can I view the IP address of the account?

This is not possible since it will expose our IP pool to manage the accounts.

What is the difference between Comment Karma and Post Karma?

Post / Link karma: The points (karma) you get from publishing content on Reddit

Comment karma: The points (karma) you get from reacting on content

How do you acquire accounts?

All accounts are manually created by the viralboost team. We do not buy from 3rd parties

Any other question?

We understand that not all your (personal) questions are answered above. In case you have a other questions or need personal assistance feel free to contact us.